February 2, 2023

Binance Reveals New Feedback Feature for Its Community

Binance

Binance

Binance, the world’s pioneering cryptocurrency exchange, launched a new feature through which its users can provide the company with feedback and comments in a long-lasting and dynamic way.

Binance’s users can even provide suggestions and ideas for product improvements, as this new tool comes as a part of a multi-phase project to enable the leading exchange to take part in its product roadmap, according to Crypto News.

In a press release, Binance said that the main goal of this feature is to gather its community to suggest new features that it wants to see implemented on the exchange. Binance noted that it would review community feedback after which its product team will announce a roadmap for user-suggested features in March this year.

After announcing the roadmap, Binance’s community will vote on the proposed and top suggested features to be added to the company’s official website.

In this regard, Head of Product Mayur Kamat said: “We love hearing feedback from the community, whether it’s direct from the customer or from reviewing comments from social channels and messages – Binance has always built feedback into the product development process. On average, we get around 1,000 pieces of feedback every month – now we have a dedicated place for the community to make suggestions and leave a lasting impact on future Binance product developments.”

Binance CEO Changpeng Zhao (CZ) always gives explanations about issues related to the company to the public, mostly through Twitter, especially at the time of events preceding and following the bankruptcy of FTX.

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